Business Operations Trainee

Company Description

Mindery is the one-app solution that focuses on the overall well-being of its users effectively. Our unique MIND Labs concept converts any space into a wellness space in no time. Mindery is a live lifestyle-based wellness platform, bringing cutting-edge wellness solutions to your fingertips.

Mindery is an ecosystem of practitioners, nutritionists, dieticians, psychologists, professionals, and wellness champions who are committed to investing their time and resources to enable people to embrace evidence-based lifestyle changes, healthy diets, best wellness practices, preventive care, technology, and insightful analytics.

Role Description

As a Business Operations Trainee, the candidate will assist in managing day-to-day operations, client coordination, and execution of wellness projects. This role offers hands-on exposure to multiple business functions in a fast-growing startup, with the opportunity to learn directly from the leadership team and grow into a full-time operations role.

Key Responsibilities

• Assist in client communication, onboarding, and follow-ups.
• Manage end-to-end onboarding of psychologists, wellness trainers, and facilitators
• Prospect potential B2B and B2C clients , support outreach, and maintain sales pipeline data.
• Assist in client meetings, presentations, and proposal creation.
• Manage follow-ups with prospects to ensure conversions.
• Support in planning and executing marketing activities (events, partnerships, workshops, etc.).
• Coordinate with internal teams (counselors, trainers, marketing, tech) to ensure smooth execution.
• Track deliverables and update reports/MIS regularly.
• Conduct market and competitor research to support business strategy.
• Handle operational documentation, contracts, and vendor coordination.
• Identify process gaps and suggest improvements.

Skills Required

• Strong communication and organizational skills.
• Confident, persuasive, and motivated to learn client management.
• Problem-solving attitude and willingness to learn.
• Good with multitasking and timelines.
• Familiarity with MS Office/Google Workspace.
• Currently pursuing or recently completed Bachelors or Masters degree in Business, Psychology, or a related field.