Business Operations Manager (Lucknow)

Minakshi Makeup & Academy is a growing beauty and makeup brand in Lucknow led by award-winning makeup artist Minakshi Jaiswal.

The studio has served 2000+ clients and is recognized with the Users Choice Award on WedMeGood.

We are expanding our salon and academy operations and looking for a Business Operations Manager who can manage daily operations and ensure smooth functioning of the business.

The Business Operations Manager will be responsible for managing daily salon operations, client appointments, lead follow-ups, staff coordination, and business reporting.

This role requires someone who is organized, responsible, and capable of handling operational responsibilities independently.

Lead & Inquiry Management

Track leads from WhatsApp, Instagram, and calls

Ensure timely follow-ups with potential clients

Maintain lead tracking sheet / CRM

Appointment Management

Manage daily appointment calendar

Coordinate bridal bookings

Send confirmations and reminders to clients

Staff Coordination

Monitor staff attendance and work allocation

Ensure smooth service operations in the salon

Sales & Booking Monitoring

Track daily bookings and revenue

Ensure inquiries are converted into appointments

Daily Reporting

Prepare daily reports on leads, bookings, and revenue

Share updates with the founder

Process Implementation

Ensure SOPs and systems are followed by the team

Maintain booking records and invoices

Strong communication skills

Good organizational ability

Basic computer skills (Google Sheets / Excel)

Ability to manage multiple tasks

Candidates with experience in:

Salon Management

Clinic Management

Coaching Institute Management

Retail or Hospitality Operations

will be preferred.

Base Salary: 15,000 25,000

Incentives: Performance-based (5,000 30,000 possible)

6 days a week

10 AM 7 PM

Send your resume to:

connect@minakshijaiswal.com

or

WhatsApp: +91 9838566661