Business Manager

Build and leverage relationships with existing clients through proactive, creative and ongoing client
service to ensure retention of clients.

• The position holder will be managing a team of 10-20 individuals
• Accurately plan, forecast, and achieve fortnightly, and monthly client retention and revenue targets from the assigned set of clients
• Build and manage productive, professional relationships with clients
• Hire, Train, and Retain your team. Formulate their development plan and ensure fulfillment of their training needs
• Ensure prompt resolution of client complaints
• Provide consultation to clients on digital marketing, recommend and offer digital marketing solutions
• Daily 2-4 in-person meetings (F2F) with clients onsite

• Application of sales techniques
• Quick thinking and problem-solving
• Verbal communication with active listening
• Vision and foresight to create new opportunities for customer
• Team Management & Interpersonal skills
• Data Interpretation & Reports Management