Business Management - Mumbai

Join our team to enhance your career in business management with impactful initiatives and strategic growth.

As a Business Manager within the Design and Customer Experience team, you will optimize business performance by driving key initiatives and managing strategic communications. You will act as a trusted advisor, identifying and mitigating business risks to support organizational objectives.

Job Responsibilities

• Engage and align to the needs of the Central Design organization.
• Develop and implement quality control processes to ensure the highest standards of product delivery and execution.
• Conduct regular audits and assessments of project deliverables to verify compliance with established quality controls.
• Collaborate with cross-functional teams to identify and mitigate risks related to quality testing and controls.
• Analyze data from quality testing to identify trends and areas for improvement, and report findings to senior management.
• Contribute to ad-hoc projects and deliverables by providing strategic insights, coordinating cross-functional teams, and ensuring timely completion of tasks.
• Drive process improvement initiatives, optimizing workflows to enhance efficiency and scalability.

Required Qualifications, Capabilities, and Skills

• Minimum of three years of business management experience.
• Strong communication and presentation skills, comfortable handling multiple high-impact projects.
• Advanced Microsoft Office skills (Excel and PowerPoint) required.
• Advanced organizational, multitasking, and prioritization skills with an ability to work independently.
• Intermediate to advanced analytical and problem-solving skills.
• Understanding of Product development lifecycle at scale.
• Experience or familiarity with Atlassian / JIRA software tools.

Preferred Qualifications, Capabilities, and Skills

• Experience in a design studio or large corporate environment.
• Flexibility/adaptability to change direction based on team and stakeholder consensus.
• Thrives in a fast-paced, collaborative, cross-disciplinary, and geographically dispersed environment.
• Passionate about customer-centric design.