Business Intelligence I-SUPPORT SERVICES-CTO Head

Our mission is simple – Building trust. Our customer's trust in us is not merely about the safety of their assets but also about how dependable our digital offerings are. That’s why, we at Kotak Group are dedicated to transforming banking by imbibing a technology-first approach in everything we do, with an aim to enhance customer experience by providing superior banking services. We welcome and invite the best technological minds in the country to come join us in our mission to make banking seamless and swift. Here, we promise you meaningful work that positively impacts the lives of many.

• 12+ years of experience spanning across analytics, data science
• Preferred experience in area of customer analytics, marketing and growth analytics
• Education in engineering, mathematics or statistics with a tier 1 institution 
• Banking experience is preferred but it will be ideal for candidate to have worked across industries in domain of analytics and customer insights
• Responsibilities would include leading a 20+ member analytics unit working with head of marketing, propositions and campaigns team to define various customer segments, generate insights to define the right proposition
• Works with product and market research team to supplement primary research with data driven insights for sharper definitions of customer propositions
• Drive organizational expertise in use of alternate data, high frequency internal data to enrich our understanding of the customer