Business Intelligence Administrator

Role:

Responsible to ensure the stability, security, and efficiency of the Domo cloud-based business intelligence platform. The role involves managing user access, data connectors, ETL processes, data governance, and training end-users to maximize the utilization of Domo dashboards and data apps.

Key Responsibilities:

• Platform Administration: Manage the Domo instance, including setting up new data connectors, monitoring data updates, and maintaining data quality.
• Data Integration & ETL: Build, manage, and optimize Magic ETL flows and MySQL Data Flow to clean, transform, and join data.
• User & Security Management: Manage user licenses, provisioning, and access rights (PDP - Personal Data Permissions) for specific pages, groups, and data sets.
• Content Governance: Audit and manage content, including archiving stale cards/dashboards, creating, and maintaining documentation (SOPs).
• Performance Optimization: Monitor and tune dashboard performance and data processing to ensure high availability.
• Technical Support & Training: Provide support and training to end-users to enhance data literacy.
• Collaboration: Collaborate with internal and external stakeholders for any changes, optimization & updates.
• System Alerts: Configure automated alerts in Domo to notify stakeholders of critical data changes or performance issues.
• Proactive Monitoring: Monitor integrations, ETL, and ensure source data is updated as per the schedule.

Educational Qualifications:

Graduate in Computer Science. Certification in BI (preferred).

Experience:

3+ years in Business Intelligence or Data Engineering, with specific hands-on experience as a Domo Administrator.

Competencies:

• Strong SQL skills, particularly MySQL syntax, for data manipulation within Data Flow.
• Understanding of data security best practices and content governance.