Business Head Exam Centre

Designation- Head Exam Center

Experience Required-15+ Years

Location- Noida

Key leadership traits and capabilities for the role:

1) Infrastructure & Execution Leadership

• Proven ability to deliver multi-location construction/fit-out projects.
• Strong vendor/contractor management, timeline control and quality focus.
• Comfort with high-speed rollouts under tight deadlines.

2) P&L Ownership Mindset

• Owns revenue growth, profitability and utilization targets.
• Understands unit economics: ROI per center, payback period, capex vs opex trade-offs.
• Drives the business like a standalone profit center.

3) Commercial & Client Partnership Strength

• Can sell to and manage long-term partnerships with exam conducting agencies.
• Strong in negotiation, contracting, pricing, and renewals.
• Excellent relationship management with institutional stakeholders.

4) Operations Excellence & Process Building

• Strong grip on daily operations: candidate flow, reporting, escalation handling, etc.
• Builds systems to scale without quality drop.

5) Compliance & Risk Management Orientation

• Zero tolerance for compliance deviations; audit-ready at all times.
• Strong understanding of exam security protocols, surveillance, and access control.
• Capable crisis manager (fraud incidents, disruptions, equipment failures).

6) Government / Institutional Ecosystem Handling

• Comfortable with tenders, RFPs, documentation, and eligibility requirements.
• Can handle local authorities / administrative stakeholders professionally.
• Maintains integrity while operating in high-regulation environments.

7) People Leadership & Field Operations Management

• Can lead large field teams: center managers, supervisors, IT staff, security.
• Creates discipline, accountability, and performance culture.
• Builds bench strength and reduces attrition.

8) Scaling Mindset & Center Expansion Strategy

• Builds playbooks for center launch, readiness checks, and operational ramp-up.
• Identifies geographic expansion opportunities and market demand signals.
• Balances speed with quality and compliance.

9) Integrity & Trustworthiness

• Transparent vendor practices and clean, compliant operations.
• Builds trust with agencies and regulators through consistent performance.
• Prioritizes reputation and long-term partnerships over shortcuts.

Education Qualification required:

B.Tech from IITs or equivalent Tier-1 engineering institutions.