Business Development Representative

Role Summary:

The Business Development Representative (BDR) is responsible for generating qualified leads and creating new business opportunities for Knack RCM through proactive outbound outreach, research-driven targeting, and effective engagement with healthcare decision-makers.

Key Reporting:

Head of BDR

Location:

Mumbai / Mohali

Key Responsibilities:

• Conduct outbound prospecting via calls, emails, LinkedIn, and other channels to generate qualified leads
• Identify, research, and engage potential prospects across hospitals, medical groups, and healthcare networks
• Qualify leads based on defined ideal customer profile ICP and hand off opportunities to the sales team
• Maintain accurate activity and pipeline updates in CRM tools like Hubspot
• Achieve monthly KPIs across outreach volume, meetings booked, and opportunity creation
• Represent Knack RCMs value proposition clearly and professionally in all interactions

Key Skills & Competencies:

• Strong communication and interpersonal skills
• Self-driven with a results-oriented mindset
• Ability to learn Knack RCM services, workflows, and differentiators
• Comfortable working in a fast-paced, metrics-driven environment