Business Development Manager – Service VBU

Who we are

Johnson Controls is the global leader for smart, healthy and sustainable buildings. At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.

This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet. We’re helping to create a healthy planet with solutions that decrease energy use, reduce waste and make carbon neutrality a reality.

Sustainability is a top priority for our company. We committed to invest 75 percent of new product development R&D in climate-related innovation to develop sustainable products and services. We take sustainability seriously. Achieving net zero carbon emissions before 2040 is just one of our commitments to making the world a better place.

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Career   The Power Behind Your Mission 

OpenBlue  This is How a Space Comes Alive 

Position: Business Development Manager – Service VBU

Reporting: Director VBU - Service

Location: Mumbai/Gurgaon, India

Job Description:

Leads the development of new business opportunities in service domain, in addition to securing business, analyzing sectors, markets, and competitors to identify new opportunities and maintaining and expanding relationships with new and existing customers.

How will you do it

• Business Development Manager role is customer facing and you will be responsible to promote and position the various service offerings to ensure high customer satisfaction index and expand our service business.
• Identify, reach, and engage key decision makers and influencers through existing relationships, networking, personal connections, client references, and industry events.
• Promote and encourage our service customers to leverage digital technology and new innovative approaches. Position JCI as their partner throughout their digital transformation journey
• Educate and promote OpenBlue digital service portfolio, the IoT, Digital solutions and services within the commercial construction and vertical markets that includes existing install-base as well new customers in various vertical business
• Develop and present digital transformation roadmaps to our customers, define projects and implementation and integration recommendations that best match with the customer’s existing environment and that meet customer expectations
• Develop Service Business strategies. Generate new leads, identify and qualify opportunities to Upsell / Cross Sell and generate additional Pull through Business
• Collaborate with the technical team to define prototypes and proof of concepts for customer specific development need
• Provide accurate and current view of account penetration, sales performance and customer satisfaction including health of the funnel/pipeline. Research, develop and maintain competitive information resources.

What will you need to succeed?

• Hold a Bachelor’s Degree in Electronic or Electrical or Computer Engineering with minimum 10-12 years of Sales experience with emphasis on digitalization and digital services.
• Familiarity with HVAC and Building Management System (BMS), Fire and Security system. Knowledge of common HVAC and electrical building codes, IoT, Cloud offering & Industry 4.0.
• Have Proven track record and technology expertise to drive solutions and services around Digital and Data driven services, Energy & Asset performance services, Predictive Maintenance analytics, Fault Detection & Diagnostics, System performance monitoring & reporting and Building Performance optimization.

Diversity & Inclusion: Our dedication to diversity and inclusion starts with our values. We lead with integrity and purpose, focusing on the future and aligning with our customers’ vision for success. Our High-Performance Culture ensures that we have the best talent that is highly engaged and eager to innovate.  Our D&I mission elevates each employee’s responsibility to contribute to our culture. It’s through these contributions that we’ll drive the mindsets and behaviours we need to power our customers’ missions. You have the power. You have the voice. You have the culture in your hands.