Business Development Manager - LCO

JOB DESCRIPTION

Born in 1995, Airtel aims to offer global connectivity and unlock endless opportunities. Our presence is positioned to serve nearly 96% of the nation's population with infrastructure to sustain cutting-edge technologies such as 5G, IoT, IQ, and Airtel Black. At Airtel, we strive to go beyond our duties to create impactful solutions for consumers, while also preserving the ecological balance.

We create impact, take early ownership, and experiment with different career paths as part of our cultural fabric. Here’s what you will get to experience as an Airtel employee:

Limitless Impact:

You get to make a difference to internal and external customers by taking small and big ideas to success and therefore leaving footprints at the scale of billions. And beyond. Limitless Ownership:

You get to go above and beyond to take responsibility, challenge the norms and take risks to create big things in more ways than one. Limitless Careers:

You have the freedom to imagine, and an open canvas available to you to experiment and implement new ideas to gain depth and breadth of experiences.

So come join us, and #BeLimitless. Because you are.

Job Details

Job Title Business Development Manager

Designation Business Development Manager

Job Code

Function Broadband

Sub-Function Franchise

Location Circle

Level/Grade Senior Executive / Assistant Manager

Position Description

The purpose of the role is to manage the network roll-out and installation of Airtel broadband in collaboration with Local Cable Operators (LCOs). The role will be responsible to act as a bridge between Airtel and Local Cable Operators (LCOs).

Organizational Relationship

Reporting To Regional Manager – Broadband Franchise

Total number of employees supervised by you DIRECTLY or INDIRECTLY

Managerial Individual Contributors

Directly - -

Indirectly - -

Key Responsibilities & Accountabilities

Network Planning

Identify pocket opportunities to expand Airtel’s network basis extraction.

Build infrastructure for home networks to maximize utilization of Airtel services.

Extract data such as utilization % (homes using Airtel) for different pockets and shortlist suitable pockets for future expansion.

Prepare plan for the roll-out of the home passes to ensure optimization of the network.

Seek approval from the Regional Manager and the Network team on the home-passes roll-out plan.

Formulate strategy to drive engagement and profitability for the local cable operators (LCOs).

Partner Identification and Engagement

Liaise with the Local Cable Operators (LCOs) channel to identify right partners for the network roll-out.

Identify the nature of potential local cable operators required for the network roll-out.

Ensure engagement of LCO partners through smooth on-boarding and ensuring profitability for them.

Execute and manage training for LCOs on Airtel systems, apps & processes.

Network Implementation

Identify potential clusters for new rollout of network across the circle & share inputs with the network planning team.

Create capacity of broadband services through tie-ups with local cable operators (LCOs).

Business Delivery

Design processes and systems for quality home pass coverage to drive utilization and customer base; Ensure zero lead loss

Stakeholder Management

Create systems to ensure that 100% partners are profitable basis right financial exposure and investments

Display customer obsession to deliver best in class network experience with timely correction or upgradation in network

Knowledge, Certifications and Experience

Education Qualification Full-time Postgraduate, preferably MBA / PGDM

Total Experience 5-7 years of experience in similar industry

Certifications required (if any)

Key Interactions

Internal / External Stakeholders

(Internal means – External to the department and internal to the organization; External means – External to the organization)

Internal Network team

D2C team

HDO team

External Third-party vendors

Local Cable Operators (LCOs)

Skills and Competencies

Technical Competencies Financial Acumen

Geographical Knowledge

Channel Management Skills

Analytical Skills

Network Understanding

Leadership and Behavioural Competencies Customer Obsession

Collaboration and Influence

Ownership Mindset

Learning Agility

Navigating Change

Leaders Building Leaders

Execution Excellence