Business Development Associate (Telesales Arabic)

About the Opportunity:

Role: Business Development Associate

Level: Senior Executive

Location: Gurgaon

Reporting to: Zonal Manager

About the function:

MakeMyTrip's International Hotels is a crucial segment of the Hotel Supply function, focused on managing hotels located outside of India's borders. The team specializes in catering to diverse destinations and markets worldwide, ensuring exceptional service and accommodation experiences.

About the role:

As a Business Development Associate, your key objective is to grow the coverage and quality of the MakeMyTrip and GoIbibo hotel supply network. You will manage a large portfolio of emerging hotel partners and assist in partnership-related functions at scale.

What you'll be doing:

• Engaging with new or potential hotel partners to encourage them to complete their online listings.
• Creating new hotel profiles and supporting the maintenance of static and dynamic content through our internal system.
• Collaborating with partners who are a part of the portfolio of hotels by providing expertise, metrics, analysis, and recommendations based on industry best practices.
• Training partners and keeping them abreast on our technologies, tools, extranet, and business models.
• Familiarizing hotel partners with various sales channels and guiding them on how to maximize sales through them.
• Networking, initiating deals, negotiating, and closing partnerships with our partners.
• Demonstrating meticulous attention to detail.
• Investigating and troubleshooting customer issues related to market supply, ensuring prompt resolution.

Qualification & Experience :

• Graduation or Master's degree with 2-5 years of experience in the internet or e-commerce industry.

Key success factors for the role:

• Strong analytical skills, with the ability to collect, organize, analyze, and share significant amounts of information while maintaining attention to detail and accuracy.
• Good personal and interpersonal skills, allowing effective interaction with a diverse group of individuals and helping to build strong partnerships with other teams and departments.
• Able to work well under pressure in a competitive industry or a rapidly changing environment.