Business Banking & Fulfilment

Ready to shape the future of work?

At Genpact, we dont just adapt to changewe drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Domain Trainee Business Banking & Fulfillment

Role Overview

This role is suited for professionals with a strong foundation in accounting, financial analysis, and credit risk assessment, who thrive in structured, data-driven environments.

In this role, you will be responsible for credit-related process execution and documentation, supporting informed and responsible credit decisions. You will work on well-defined credit assessment tasks, perform data transactions, and engage with stakeholders through calls and internal discussions. As part of the Credit Decisioning team, you will also contribute by sharing best practices and standard methodologies, enabling continuous learning and consistency across the team.

The ideal candidate is detail-oriented, resilient, and adaptable, with a strong focus on accuracy, customer requirements, and risk discipline.

Responsibilities

As part of the credit assessment team, you will be responsible for:

Assessing the commercial creditworthiness of customers and prospects to support sound credit decisions

Analyzing demographic, industry, regional, and financial data using risk models to evaluate default probability, recommend credit limits, and define trade terms

Conducting timely credit risk assessments for new and existing customers based on queue workflows, portfolio triggers, and business priorities

Managing core credit operations including credit reviews, customer master setup, credit limit maintenance, and order release decisions

Communicating credit findings clearly to internal stakeholders and providing actionable recommendations to mitigate credit risk

Navigating multiple credit tools, receivables systems, and internal workflows to deliver accurate and consistent credit outcomes

Maintaining high data quality standards across risk models, scorecards, and external risk reporting

Supporting issue resolution and process optimization initiatives related to credit platforms, data quality, and evaluation workflows

Ensuring smooth onboarding of new clients and adherence to defined service level agreements (SLAs)

Ensuring compliance with risk policies, delegation of authority, and approval frameworks

Performing additional responsibilities as assigned by leadership

Qualifications we seek in you

Minimum qualifications

University graduate in a related field (Economics, Accounting, or Finance preferred)

Excellent command of English (written and verbal)

Prior experience in Banking Ops

Strong understanding of financial statements and financial trend analysis

Industry exposure to commercial lending, industrial products, or B2B credit is an advantage

Proficiency in MS Excel and PowerPoint

Preferred skills

Strong interpersonal and stakeholder management skills

Prior experience in credit risk management or credit analysis

Excellent communication, presentation, and facilitation abilities

Strong analytical and problem-solving mindset

Resourcefulness in leveraging internal and external data sources for decision-making

Ability to encourage open dialogue, critical thinking, and continuous improvement

Proven ability to build trust and credibility with business partners

Strong time management skills with the ability to handle multiple priorities under tight deadlines

High level of self-motivation and commitment to quality credit decisions

Key Attributes for Success:

Analytical mindset with strong problem-solving orientation.

High degree of ownership and accountability.

Strong collaboration and influencing skills across teams and geographies.

Customer-centric mindset with focus on delivering value.

Commitment to maintaining operational stability, transparency, and excellence.

Why join Genpact?

Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation

Make an impact Drive change for global enterprises and solve business challenges that matter

Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities

Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day

Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.