Business Associate - AVP

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Job Overview

Site Governance Management:

Drive the execution of communication & employee engagement strategy and tracking & reporting of activities and accomplishments

Ensure documentation pertaining to the CSC is accurate and relevant to partners and stakeholders

Maintain Site Budgets for Employee engagement

Maintain Site calendar and activity tracker

Ensure the smooth operation of Business Office activities managing the CSC Site Business Office Communications Analyst

Responsible for managing & owning the site standards for CSC Chennai – in coordination with other workgroup owners & Site Operations team

Responsible for maintaining the advanced status for CSC Chennai, in the CSC Site Standards annual evaluation

Communications:

Develop an effective Communications Strategy for both internal and external stakeholders. Maintain a comprehensive and regular cycle of communication at site level.

Coordinate site visuals and site collateral materials including newsletters, posters and videos

Maintain Intranet sites and ensure they are relevant and up to date

Creative approach in writing speeches, blogs and other material for the Site Heads

People, Talent Management and Culture:

Partner with CSC HR and the Site Leadership team on promoting various employee initiatives eg. review site VOE results; create working committees to address people issues at the site; Sponsors site diversity networks and VOE committees.

Coordinate common, efficient and effective new employee onboarding and maintains a site-wide new hire training programs.

Selects and champions site Social Responsibility initiatives. Tracks participation and publicize accomplishments.

Leads focus on employment attrition efforts along with managers and HR.

Coordinate Senior Management visits to the site ensuring accurate representation of the attributes of the CSC.

Community Investment Agenda (External Relationships and Brand Management):

With the Site Head establish working relationships with local business associations, government agencies, colleges & universities

Partner closely in initiatives with recruitment/grad recruitment

Oversee community engagement

Represent Citi at community events and at member business association meetings

Continually learn and assess global Citi messaging and programs and apply messaging to the site

Coordination of branding activities ensuring compliance with Citi’s brand guidelines

CSC Network:

Partner with CSC Business Office in execution of Network strategic priorities

Partner with local GPA team in highlighting significant CSC achievements

Qualifications:

5-8 years of relevant experience

Advanced Excel expertise including demonstrated capabilities with pivot tables, VLOOKUP’s, and formulas

Experience with databases and information management

Consistently demonstrates clear and concise written and verbal communication skills