Business Anlayst

Role Description

Analyze business processes and workflows to identify gaps, improvements, and automation opportunities.

Conduct structured requirement workshops with business stakeholders and document BRDs, FRDs, user stories, and acceptance criteria.

Translate business needs into technical specifications and system design inputs.

Work closely with development, QA, and product teams to ensure solutions meet business expectations.

Support production issues through SQL-based troubleshooting and impact analysis.

Develop and maintain process flows, requirement documents, and user guides.

Act as a liaison between business teams and technical teams for smooth communication and delivery.

Critical to Quality Parameters (CTQs)

Skills

Things to Check During Interview

Skill Proficiency Level

Must Have / Good to Have

Business Analysis

Understanding of business processes

Ability to map workflows and identify improvements

Clarity in requirement articulation

Level 34

Must Have

Requirements Gathering

Experience conducting requirement workshops

Ability to write user stories & acceptance criteria

Converts business inputs into structured requirements

Level 34

Must Have

Technical Specifications & System Understanding

Ability to translate business needs into technical specs

Understanding of systems, integrations, APIs

Strong grasp of functional design

Level 34

Must Have

SQL & Data Analysis

Hands-on SQL

Able to validate and troubleshoot data issues

Supports root-cause analysis

Level 34

Must Have

Agile & Project Management Tools

Experience in JIRA, Confluence, ADO

Comfortable with Agile ceremonies

Manages backlogs and sprint boards

Level 34

Must Have

BPMN / Process Modeling

Creates process diagrams, workflows, swimlanes

Can represent business flows visually

Level 23

Good to Have

API & Integration Understanding

Understanding JSON/XML

Familiar with data mapping & API behavior

Works with dev teams on integration requirements

Level 34

Good to Have

FinTech / Financial Services Domain

Familiarity with payments, banking workflows

Understanding of compliance and financial processes

Level 23

Good to Have

Soft Skills

Soft Skill

Description

Skill Proficiency Level

Problem-Solving & Analytical Thinking

Quickly analyzes issues, identifies root causes, and proposes practical solutions.

Level 34

Collaboration & Communication

Works well with cross-functional teams; communicates requirements and issues clearly.

• Level 34