Business Analyst-Digital Banking Kotak 811-Regional Sales
Kotak Mahindra Bank
0 - 3 years
Mumbai
Posted: 02/03/2026
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Job Description
- Analyze and interpret data to identify trends and patterns, providing actionable insights for digital banking initiatives.
- Support the sales team by offering analytical insights and recommendations to enhance customer engagement and retention.
- Collaborate with cross-functional teams to develop and implement digital banking solutions, ensuring a seamless customer experience.
- Monitor and evaluate the performance of digital banking products and services, identifying areas for improvement and optimization.
- Conduct market research and competitive analysis to stay updated on industry trends and best practices in digital banking.
- Develop and maintain efficient reporting systems, generating regular reports on key performance indicators (KPIs) for digital banking.
- Assist in the development and execution of digital marketing campaigns, ensuring alignment with business objectives and customer preferences.
- Provide training and support to the sales team on using digital banking tools and platforms effectively.
- Stay updated on emerging technologies and industry innovations, proposing innovative solutions to enhance our digital banking offerings.
About Company
Kotak Mahindra Bank is one of India's leading private sector banks, offering a wide range of financial services including personal banking, corporate banking, investment banking, insurance, and asset management. Established in 1985 and headquartered in Mumbai, it is known for its innovative banking solutions, customer-centric approach, and strong focus on digital transformation. The bank caters to diverse customer segments, from individuals to large corporations, emphasizing trust, transparency, and growth.
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