Business Analyst(Credit Cards, PnL, Digital Business Lead )

The Specialized Analytics Manager provides full leadership and supervisory responsibility. Provides operational/service leadership and direction to team(s). Applies in-depth disciplinary knowledge through provision of value-added perspectives or advisory services. May contribute to the development of new techniques, models and plans within area of expertise. Excellent communication and diplomacy skills are required. Generally has responsibility for volume, quality, timeliness of end results and shared responsibility for planning and budgets. Work affects an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family. Full supervisory responsibility, ensuring motivation and development of team through professional leadership to include duties such as performance evaluation, compensation, hiring, disciplinary and terminations as well as direction of daily tasks and responsibilities.

Responsibilities:

• Drive multiple projects involving large and complex data sets for the purposes of analysis/validation, leveraging relevant programming tools (e.g., SQL, SAS, SAS Macro), level – proficient/ done certifications.
• Has good understanding on Credit card business financials like P&L items and can come up with financial estimates by looking at the macro-economic and historical trends.
• Has good experience in analyzing Credit card portfolio, especially knowledge in interest rates, fees, interchange, penalty etc.
• Partner with stakeholders both internal to AIM and Global, to drive tangible outcomes.
• Mentor and Lead a team of 10-20 team members.
• Interact regularly with business partners to understand their strategic priorities, develop context, proactively design and propose solutions.
• Continuously improve processes and strategies by exploring and evaluating new data sources, tools, and capabilities.
• Great storytelling, influencing skills
• Incumbents work with large and complex data sets (both internal and external data) to evaluate, recommend, and support the implementation of business strategies
• Identifies and compiles data sets using a variety of tools (e.g. SQL, Access) to help predict, improve, and measure the success of key business to business outcomes
• Responsible for documenting data requirements, data collection / processing / cleaning, and exploratory data analysis; which may include utilizing statistical models / algorithms and data visualization techniques
• Incumbents in this role may often be referred to as Data Scientists
• Specialization in marketing, risk, digital and AML fields possible
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 8-12 yrs of experience
• People Manager role
• Need to have understanding of Adobe Analytics
• SAS (must have) and Python skills needed
• Good at communication as need to coordinate with senior business leaders
• Good understanding of financials and PNL metrics
• From financial services, having understanding of credit card business
• Preferably have exposure to Digital Business & knowledge of Digital Performance KPIs

Education:

• Masters Preferred