Responsibilities

Payment Processing: Responsible for processing payments, including wires, ACH, and other payment methods, in compliance with SLAs.

Investigations & Dispute Resolution: Manage payment-related investigations, including amendments, recalls, and cancellations, working with banks to resolve pending cases

Bank Account Management: Monitor and reconcile bank accounts, ensuring accurate and up-to-date records

Reporting & Dashboards: Prepare and distribute treasury management reports and create and maintain internal reporting dashboards for global access.

Static Data Management: Maintain static data in client systems, including adding or deleting information as per business unit requests.

Banking Operations: Oversee day-to-day banking activities with core banks, including monitoring service fees (Bank fees analysis) and managing bank account user administration (adding/removing users, modifying user entitlements).

Process Documentation: Prepare, update, and maintain Standard Operating Procedures (SOPs) and project-related documents

Efficiency & Control: Identify and implement improvements in existing processes to enhance efficiency and control