Business Analyst

Job Description

Role Purpose

The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters

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Do

• Improve processes in order to maintain efficiency, reduce cost, improve sustainability and maximize profitability
• Perform exploratory research, provide structure to open ended hypothesis, perform data analysis, conduct Root Cause Analysis and provide recommendations. 
• Help design, document and maintain system processes
• Collect information about the client’s business through a variety of methods (shadowing, interviews, surveys, pilots etc.)
• Analyze and interpret data to unearth weaknesses and problems, and comprehend the causes  
• Formulate recommendations and solutions with attention to a client’s wishes, capabilities and limitations forming concise reports
• Develop detailed business plans/proposals & present findings and suggestions to clients with ample justification and practical advice

͏

• Improve processes in order to maintain efficiency, reduce cost, improve sustainability and maximize profitability
• Perform exploratory research, provide structure to open ended hypothesis, perform data analysis, conduct Root Cause Analysis and provide recommendations. 
• Help design, document and maintain system processes
• Collect information about the client’s business through a variety of methods (shadowing, interviews, surveys, pilots etc.)
• Analyze and interpret data to unearth weaknesses and problems, and comprehend the causes  
• Formulate recommendations and solutions with attention to a client’s wishes, capabilities and limitations forming concise reports
• Develop detailed business plans/proposals & present findings and suggestions to clients with ample justification and practical advice

͏

• Improve processes in order to maintain efficiency, reduce cost, improve sustainability and maximize profitability
• Perform exploratory research, provide structure to open ended hypothesis, perform data analysis, conduct Root Cause Analysis and provide recommendations. 
• Help design, document and maintain system processes
• Collect information about the client’s business through a variety of methods (shadowing, interviews, surveys, pilots etc.)
• Analyze and interpret data to unearth weaknesses and problems, and comprehend the causes  
• Formulate recommendations and solutions with attention to a client’s wishes, capabilities and limitations forming concise reports
• Develop detailed business plans/proposals & present findings and suggestions to clients with ample justification and practical advice

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Deliver

No.	Performance Parameter	Measure
1.	Continuous Integration, Deployment & Monitoring of Software	100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan
2.	Quality & CSAT	On-Time Delivery, Manage software, Troubleshoot queries, Customer experience, completion of assigned certifications for skill upgradation
3.	MIS & Reporting	100% on time MIS & report generation