Business Analyst

Job Description

Exp : 8+ years

Location : Kerala/Tamil Nadu/Bangalore

Budget : max 20 LPA

Notice Period : Immediate to 15days

Job Purpose (both Onsite / Offshore)

Highly experienced Senior Business Analyst with deep Retail Banking domain expertise to partner with

customers in designing, evaluating, and implementing end-to-end financial systems. The role requires

strong consulting capabilities, extensive knowledge across lending and banking operations, and the

ability to translate business strategy into actionable system and process design

Job Description / Duties and Responsibilities

Lead end-to-end analysis and solution design across core retail banking functions, including Loans &

Credit, Branch & Customer Services, Mortgage Operations, SME/Small Business Banking, Risk,

Compliance & Fraud Management, and Cards & Merchant Services.

Assess current-state banking processes and define future-state workflows, operational models, and

functional improvements aligned with regulatory and business objectives.

Consult with stakeholders to define requirements for banking platform setup, integrations, product

configuration, customer journeys, and operational workflows.

Conduct industry benchmarking, competitive analysis, and market scanning to support strategic

decision-making and product positioning.

Strong understanding of payment rails and standards (domestic schemes, cross-border remittance

flows, ISO 20022, SWIFT, NPP, clearing & settlement, FX handling).

Expertise in payment processing operationsauthorization, capture, settlement, reconciliation,

chargeback handling, mandates (for Direct Debit), and risk/fraud controls.

Perform strategic positioning assessments, identify opportunities for differentiation, and

recommend commercially viable operating models.

Build financial models to evaluate business cases, pricing models, credit impact, operational cost

structures, and ROI for proposed solutions or system transformations.

Convert complex business needs into detailed functional and non-functional requirements, use

cases, process flows, and user stories

Ensure clear alignment between customer expectations, regulatory constraints, and system

capabilities.

Define acceptance criteria, support backlog refinement, and collaborate with architects and

engineering teams to ensure technical feasibility.

Analyse regulatory requirements across KYC/AML, credit risk, consumer lending standards, fraud

controls, and governance frameworks.

Ensure the designed financial system complies with relevant national financial regulations and

internal risk policies.

Lead customer workshops, requirement discovery sessions, and decision-making forums.

Validate system functionalities through test case reviews, UAT support, and operational readiness

assessments.

Job Specification / Skills and Competencies

812+ years of experience as a Business Analyst in Retail Banking, Financial Services, or Core

Banking transformation.

Strong expertise in financial modelling, competitive analysis, market research, and commercial

assessment

Deep functional knowledge in:

Loans & Credit Origination and Servicing

Customer Service Operations

Cards, Payments & Merchant Services

Risk, Compliance & Fraud Controls

Excellent understanding of core banking platforms, digital banking, and industry-standard

integration patterns.

Exceptional communication, documentation, and stakeholder management skills.

Relevant financial certification (preferred).

Excellent analytical and problem-solving skills.

Strong awareness of regulatory frameworks (e.g., TRID, RESPA, FHA guidelines).

Knowledge of integrations with third-party systems, such as credit bureaus and appraisal services.

Experience with Agile methodologies.

Proficiency in tools such as Microsoft Office, Visio, and JIRA.