Business Analyst - Telecom Domain
Atos
6 - 9 years
Mumbai
Posted: 28/06/2025
Job Description
The future is our choice
At Atos, as the global leader in secure and decarbonized digital, our purpose is to help design the future of the information space. Together we bring the diversity of our people’s skills and backgrounds to make the right choices with our clients, for our company and for our own futures.
Roles & Responsibilities
A Business System Analyst (BSA) with telecom domain expertise to support mission-critical public safety systems. The role involves gathering requirements, analyzing workflows, and collaborating with stakeholders to enhance emergency response and communication systems.
Requirements:
Primary Skill - Business System Analyst, Telecom Domain
Experience - 6-9 Years
Key Responsibilities:
- Design workflows for emergency response, call routing, and dispatch operations.
- Analyze call flows, GIS integration, and CAD systems for optimization.
- Ensure seamless interoperability between PSAPs, ESInet, and telecom networks.
- Act as a liaison between emergency teams, telecom providers, and IT developers.
- Develop UAT plans, support validation, and troubleshoot deployments.
- Maintain documentation, track incidents, and ensure FCC, NENA, and DHS compliance.
- Skills: Experience in Telecom domain, SQL, APIs, JIRA, Visio
Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all.
Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment.
Choose your future. Choose Atos
About Company
Atos is a global leader in digital transformation headquartered in Bezons, France. Founded in 1997, the company offers a wide range of IT services including cloud computing, cybersecurity, AI, data analytics, and high-performance computing. Atos serves clients across industries such as public sector, healthcare, defense, finance, and manufacturing, with a strong footprint in Europe.The company is well known for managing IT systems for the Olympic Games, ensuring real-time data processing and cybersecurity. Atos has over 100,000 employees in around 70 countries and has recently undergone strategic restructuring, leading to the spin-off of its digital, cloud, and big data business under the brand Eviden. This move aims to sharpen its focus on next-gen digital services and innovation.
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