Business Analyst, Sr

As a Business Analyst, in the Product Development organization, you will have experience collaborating with the Product Management team, gathering customer requirements/feedbacks and help design enterprise software for shippers. The candidate should possess strong communication (verbal and written), analytical and problem-solving skills. Should possess strong writing skills for writing the specifications on product in shipping domain and project management skills. The ideal candidate must be a self-directed problem solver with the ability to communicate in both technical and user-friendly ways to accommodate a variety of users. The candidate must be able to deliver quality results with minimal inputs while under time constraints.

What You’ll Do:

Analyses requirements and design solutions to fit those requirements.

Participate in agile development processes as a Product Owner (Scrum Role). Responsibilities include:

• Write user stories, specifications and acceptance criteria
• Act as the voice of the customer and the user to the development team
• Become a subject matter expert of the product, taking responsibility for cases and features in that area.
• Work with the Product Management group to roll out releases and products for which the Analyst is the subject matter expert.
• Work on Support cases to provide information to Support and to users; determine if a particular feature is functioning as it was designed.
• Handle/manage multiple streams of project parallelly.
• Overview/review documentations of the projects delivered
• Conducting demos to the stakeholders or the user groups
• Act as a Scrum Master for the group

What You Need to Succeed

• Bachelor’s Degree required. Certifications on Product Management preferred.
• 6-8 Years of work experience with at least 5 years in a Business Analyst/Product Management role.
• Significant experience in designing large scale enterprise software applications.
• Demonstrated experience in critical marketing competencies: Customer/market knowledge and marketing execution required.
• Able to communicate technical requirements to a variety of people and knowledge levels
• Stakeholder management and remove impediments.
• Exhibit good critical thinking skills
• Demonstration of problem-solving skills (analyze, decide, plan, solve)
• Good to have knowledge about Application Integrations, APIs; exposure to various tools such as Soap UI, Postman, SQL
• Good to have Experience in ERP software
• Strong oral and written communication skills. Able to effectively present project, procedure and status updates and/or proposals to peers and upper levels of management.
• Ability to lead individuals and groups. Effectively utilizes available resources and delegates work to achieve objectives.
• Experience with Agile development methodologies.
• And of course, an attitude to learn and unlearn, and adopt/create an approachable surrounding for the team members.

#LI-SH1 #Hybrid

Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners for the world’s most essential businesses—the hardworking companies who make, move, and sell the things the world needs.

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