Business Analyst / Sr. Business Analyst - RAC

Sutherland

6 - 8 years

Hyderabad

Posted: 16/06/2025

Job Description

Company Description

Sutherland is an experience-led digital transformation company. Our mission is to deliver exceptionally engineered experiences for customers and employees today, that continue to delight tomorrow. For over 38 years, we have cared for our clients' customers, delivering measurable results and accelerating growth. 

Job Description

Job Description:

We are looking for an experienced Business Analyst or Sr. Business Analyst with a solid background in Oracle EBS Payroll functional to join our team. The ideal candidate will have a strong understanding of payroll processes, systems, and the ability to analyze business requirements and translate them into functional solutions. You will work closely with cross-functional teams to optimize payroll operations using Oracle EBS.

This role requires a candidate who can work with a time zone overlap of 3-4 hours with PST to collaborate effectively with teams across different time zones.

Key Responsibilities:

  • Business Analysis: Gather, analyze, and document business requirements related to Oracle EBS Payroll, and translate them into functional specifications.
  • Oracle EBS Payroll Expertise: Provide functional expertise on Oracle EBS Payroll modules to ensure the system is meeting business needs and is optimized for payroll processes.
  • Cross-Functional Collaboration: Work with internal teams, stakeholders, and technical teams to ensure solutions are aligned with business objectives.
  • System Configuration & Testing: Assist with the configuration, testing, and implementation of Oracle EBS Payroll functionality, ensuring smooth deployment and operation.
  • Process Improvement: Identify areas for process improvement in payroll workflows and suggest solutions to streamline and optimize the payroll system.
  • Support & Troubleshooting: Provide functional support for any payroll-related issues, working to troubleshoot and resolve system and process-related challenges.
  • Documentation: Maintain accurate and up-to-date documentation for payroll processes, configurations, and functional requirements.
  • Time Zone Collaboration: Coordinate with teams in the Pacific Time Zone (PST), ensuring effective communication and collaboration during the 3-4 hours of overlap.

Qualifications:

  • Experience: Minimum of 6-8 years of experience as a Business Analyst or Sr. Business Analyst with a strong focus on Oracle EBS Payroll functional.
  • Technical Knowledge: In-depth knowledge of Oracle EBS Payroll modules and functional capabilities.
  • Time Zone Flexibility: Availability for 3-4 hours of overlap with PST to support collaboration with teams in the Pacific Time Zone.
  • Analytical Skills: Strong analytical skills with the ability to break down complex business problems and provide functional solutions.
  • Communication: Excellent verbal and written communication skills, with the ability to work with both technical and non-technical stakeholders.
  • Problem-Solving: Ability to troubleshoot and resolve payroll system issues effectively and efficiently.

Preferred Qualifications:

  • Experience with additional Oracle EBS modules (e.g., Oracle HRMS, Oracle Financials).
  • Experience in a similar role within [Industry Name].
  • Understanding of payroll regulations and best practices.

Qualifications

Graduation

Additional Information

All your information will be kept confidential according to EEO guidelines.

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About Company

Sutherland is a global digital transformation and business process outsourcing (BPO) firm, founded in 1986 and headquartered in Rochester, New York. With a workforce of over 40,000 professionals across more than 60 delivery centers worldwide, Sutherland combines advanced technologies—like AI, automation, analytics, and cloud engineering—with process excellence to streamline operations and improve customer experiences. They offer a comprehensive “as-a-service” suite including digital CX, contact center, back-office outsourcing (finance, HR, healthcare, insurance), and specialized industry solutions for sectors such as banking, telecom, retail, and logistics. Sutherland emphasizes measurable outcomes and performance-based contracts, partnering with Fortune 500 clients to deliver scalable digital solutions, secure remote platforms like Sutherland Anywhere®, and proprietary AI tools that empower data-driven decisions, efficiency, and innovation.

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