Business Analyst Payments

Job Role: Business Analyst (Payments)

Location: Chennai, Bangalore

BPO Band - BPO 5/6

Notice Period: Immediate – 60 days

Experience: 7+ years

Roles and responsibilities

Work as a Business Analyst acting as a bridge between the business requirements and the Development/Engineering team.

• Experience of working within a business analysis or solution design role, within financial services.
• Functional: Electronic Payments (CHAPS, SWIFT, SEPA know-how), New regulation: ISO20022, Data mapping experience, message mapping experience
• Someone who can operate independently and isn’t phased by senior stakeholders to ascertain requirements etc.  
• Someone with an experienced skill level and not new to business analysis.  They will need to be a self starter.
• Experience in mapping ‘AS IS and ‘TO BE’ customer journeys or business processes, ensuring final outcomes deliver customer and colleague satisfaction, are efficient and have all necessary controls and governance in place.
• A high level of proficiency in defining functional and non-functional business requirements, with the ability to clearly articulate them, manage stakeholder conflict and identify key decisions.
• Ability to facilitate, lead and capture outputs from workshops.
• Ability to complete traceability between Business Requirements and Design Docs and Test.
• Skilled in identifying and presenting solution options.
• Strong communication, influencing and negotiation skills to manage business stakeholders, helping them to see and understand the solution options and the decisions that need to be made, communicating progress at various levels.
• A strong understanding of business processes and how technology supports business change.
• A strong understanding of operational design with the ability to document key impacts and risks

Good-to-Have:

• Proficiency in using Jira and Confluence to support the management of OKRs and supporting documentation.
• Experience of working in an Agile environment whether that be Kanban, Scrum or using SAFe methodology