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Business Analyst - (Payment domain) – C12 – AVP - Pune

Citi Bank

0 - 3 years

Pune

Posted: 11/08/2025

Job Description

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

The Applications Development Senior Programmer Analyst is an intermediate level position responsible for participation in the establishment and implementation of new or revised application systems and programs in coordination with the Technology team. The overall objective of this role is to contribute to applications systems analysis and programming activities.

Responsibilities:

  • 1. Requirement Elicitation and Analysis:

    Work closely with business stakeholders to understand their needs, objectives, and challenges.
    Elicit, document, and analyze business requirements, processes, and workflows.
    Translate business requirements into clear and concise functional specifications for technical teams.


    2. Solution Design:
    Collaborate with Solution Architects (within the team or outside) to design solutions that meet business needs. Propose innovative and
    practical solutions to address business challenges.
    Ensure that proposed solutions align with the organization's strategic goals and technological capabilities.


    3. Stakeholder Communication:
    Collaborate with project managers to define project scope, objectives, and deliverables. Assist in project planning, estimation, and resource
    allocation. Monitor project progress and identify potential risks or deviations from the plan.
    Serve as a liaison between business stakeholders and technology teams. Communicate complex technical concepts to non-technical
    stakeholders. Present findings, recommendations, and project updates to various audiences.


    4. Documentation:
    Create detailed documentation including business requirements, process flows, use cases, and user stories. Maintain accurate and up-to date
    project documentation throughout the project lifecycle.


    5. Product Owner:
    Well versed with Agile Methodology. Act as a Product Owner and create User story backlog for the requirements/epics. participate in Daily
    Scrum meetings, Scrum ceremonies etc.


    6. Quality Assurance:
    Participate in system testing, user acceptance testing, and validation of implemented solutions.
    Ensure that delivered solutions meet the specified requirements and are of high quality.


    7. Process Improvement:
    Identify areas for process optimization and efficiency enhancement. Recommend process improvements and assist in their implementation.


    8. Risk Management:
    Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and
    safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying
    sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues
    with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these
    standards.


Qualifications:

  • 8+ years of relevant experience

  • Experience in systems analysis and programming of software applications

  • Experience in managing and implementing successful projects

  • Working knowledge of consulting/project management techniques/methods

  • Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements


Education:

  • Bachelor’s degree/University degree or equivalent experience


About Company

Citi Bank, officially known as Citibank, is a global financial institution and the consumer division of Citigroup, a leading multinational banking corporation. Established in 1812, Citibank provides a wide range of financial services, including retail banking, credit cards, personal loans, wealth management, and investment banking. With a strong presence in over 100 countries, it serves millions of customers worldwide, offering both individual and business banking solutions. Citibank is known for its digital banking innovations, global reach, and commitment to financial inclusion and economic growth.

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