Business Analyst

About the Opportunity

Role: Business Analyst

Level: Assistant Manager/ DeputyManager

Reporting To: Director -Corporate Channel

Location: Gurugram

About the Function:

At MyBiz by MakeMyTrip, we arerevolutionizing how small and medium businesses (SMBs) manage their corporatetravel needs. MyBiz is a powerful SaaS-based corporate travel managementplatform that offers a customizable, real-time self-booking system— designed toseamlessly integrate with an organization’s internal structure. It empowerscompanies to streamline travel bookings, optimize costs, and offer ahassle-free travel experience to their employees. Over the last five years, wehave onboarded 50,000+ prominent corporates who now benefit from theconvenience, transparency, savings, and choice that our platform delivers.

About the role:

This is a high-impact role wherethe incumbent will play a pivotal part in driving key growth initiatives. Theindividual will be responsible for translating data into actionable insightsand managing cross-functional projects, ensuring seamless execution acrossmultiple workstreams.

What will you be doing:

• Providing actionable insightswhile driving the execution of multiple cross-functional projects.
• Identifyingand defining organizational cohorts based on purchase behavior, company size,and industry; tracking performance and creating dashboards and indicators forin-depth analysis.
• Collaborating closely with Marketing, Revenue, Product, andother key teams to align on business objectives.
• Delivering high-impactqualitative and quantitative analysis aligned with business needs for keyreviews and strategic discussions.
• Identifying process improvement opportunitiesto enhance scalability and operational efficiency.
• Conducting competitorbenchmarking and market analysis to uncover growth opportunities.
• Partneringwith management to prioritize business goals and address critical informationrequirements.

Qualification & Experience

• Engineering graduate with over 3years of experience in a business analyst role.
• Strong knowledge of analyticaltools such as advanced Excel, SQL, Adobe Analytics, and Omniture, withexperience in leveraging them to drive reporting automation.
• Ability to gobeyond reporting data by identifying broader trends, deriving insights, and effectivelycommunicating them to internal stakeholders.
• Familiarity with Python, Power BI,and other analytical tools is a plus.

Key Success Factors for the role:

• Ability to create well-definedworking cohorts with active tracking, gap analysis, and data-driven solutionrecommendations.
• Proven experience in cross-functional environments,collaborating closely with Revenue, Product, and Marketing teams.
• Strong passionfor data with an exceptional ability to solve complex problems.
• Growth-orientedmindset with a focus on reporting excellence and continuous improvement.
• Expertise in designing efficient KPIs to align with and drive businessobjectives.
• Excellent communication and stakeholder management skills, with theability to independently drive projects to completion and deliver impactfulresults