Business Analyst

Team Overview

LSEG D&A division plays a critical role in supporting one of the world’s largest providers of financial markets data and infrastructure. With over 40,000 customers and 400,000 end users across approximately 190 markets, LSEG is an essential partner to the global financial community, redefining the future of data in financial services.

The Check Centre team in D&A Operations ensures organizational resilience by performing automated checks to identify and escalate issues promptly. They evaluate the business and technical impact of detected issues and keep leadership informed on critical matters. The team conducts automated data, and system checks across various markets and services.

Responsibilities:

• Implement automated monitoring solutions to detect anomalies and trigger alerts.
• Write Epics and User Stories and help to define Acceptance Criteria.
• Support the teams to refine and deliver user stories by undertaking groundwork (e.g. data mapping, detailed requirements elaboration, obtaining access credentials).
• Work closely with the team leads to prioritize, clarify, and accept work as Done.
• Work closely with the team leads to document and catalogue the suite of solutions, products and support in analysis of utilization / usage patterns.
• Identify opportunities for the team to experiment, fail-fast and innovate.
• Support the team to create automated test scripts to ensure software functionality, performance, and security without manual intervention.
• Collaborate with connectivity and infrastructure teams to integrate automation systems with existing tools and workflows.
• Support the team to continuously improve automation solutions by optimizing performance, reducing downtime, and minimizing errors.
• Complete relevant reporting documentation and ensure compliance with internal and external standards.
• Schedule and coordinate project updates, collaborating with other business areas.
• Support and coordinate internal and other department updates when required.

Requirements:

• Bachelor's degree in computer science, engineering, or a related field.
• Strong stakeholder management skills including requirements gathering and workshop facilitation.
• A commitment to delivering value consistently and at pace finding creative solutions to overcome delivery obstacles.
• Familiarity with Agile ways of working, particularly Scrum and writing User Stories.
• Highly organized and able to prioritize effectively with minimal supervision.
• Excellent problem-solving skills and attention to detail.
• Strong communication and collaboration skills.
• Experience with ServiceNow IT portal and related applications.
• Knowledge of financial markets and data analytics.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

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