Business Analyst - Logistics Lead

Responsibilities

1. Team Management:

a. Lead and mentor a team of Track and Trace Analysts.

b. Assign tasks and monitor team performance.

c. Conduct regular team meetings and provide feedback.

2. Track and Monitor Shipments with Brokerage Providers:

a. Oversee the real-time status of shipments using tracking systems and tools.

b. Identify delays, disruptions, or exceptions in the supply chain and take corrective action.

3. Data Analysis and Reporting:

a. Collect, analyze, and interpret shipment data to identify trends and issues.

b. Develop and maintain dashboards and performance reports.

4. Issue Resolution:

a. Act as the primary point of contact for escalated shipment-related issues.

b. Work with carriers, vendors, and internal teams to investigate and resolve discrepancies or delays.

5. Process Improvement:

a. Identify inefficiencies in the tracking process and propose solutions.

b. Implement best practices to enhance visibility and reduce delays.

c. Ensure compliance with shipping regulations and documentation.

6. Communication:

a. Provide regular status updates to stakeholders on shipment progress and issues.

b. Collaborate with supply chain, logistics, and customer service teams to ensure alignment.

Required Skills

Sound knowledge MS-Excel

Experience in supply chain, logistics, or a similar role.

Strong analytical skills with the ability to interpret data and generate insights.

Proficiency in supply chain tracking tools and software (e.g., ERP, TMS, Brokerage applications).

Excellent communication and problem-solving skills.

Leadership experience and ability to manage a team.

Ability to work in a fast-paced environment and manage multiple priorities.

Preferred Skills

Experience with supply chain visibility platforms.

Knowledge of data visualization tools (e.g., Power BI, Tableau).

Understanding of logistics and transportation networks.

Minimum Qualifications

: B Tech/BE/MBA/MCA