Business Analyst, Logistics
Genpact
0 - 3 years
Bengaluru
Posted: 08/07/2025
Job Description
Responsibilities
1. Transportation Planning and Execution:
o Collaborate with distribution centre, merchandising teams, for plan and coordinate transportation activities from vendors & to retail stores.
o Oversee the execution of transportation plans to ensure on-time and cost-effective deliveries.
o Effective & Continual Track & Trace
o Assist in execution & overseeing the entire process of order fulfilment from confirmation to shipment for products destined for home delivery.
o Distribution Center appointments & yard management
o Ship to home operations, club store requirements.
o Exceptions Management for Shipment issues, EDI communication etc in Transport Management System ( TMS)
2. Route Optimization:
o Analyze transportation routes and schedules to identify opportunities for optimization.
o Work with carriers and logistics partners to streamline routes, reduce transit times, and minimize costs.
3. Carrier Management:
o Build and maintain strong relationships with transportation carriers and service providers.
o RFP prep & support in negotiate contracts, rates, and service level agreements with carriers to ensure cost-effective and reliable transportation services.
4. Compliance and Regulations:
o Ensure compliance with transportation regulations, safety standards, and industry requirements.
o Stay updated on changes in transportation laws and regulations and implement necessary adjustments.
5. Vendor Collaboration:
o Work closely with external vendors and transportation providers to resolve issues, track shipments, and improve overall service levels.
o Collaborate with vendors, DCs, Stores to implement best practices for efficient transportation operations.
6. Operational Efficiency:
o Implement process improvements to enhance overall transportation efficiency.
o Monitor key performance indicators (KPIs) to assess operational performance and identify areas for improvement.
7. Documentation and Recordkeeping:
o Oversee the accurate and timely completion of transportation-related documentation, including bills of lading, shipping manifests, and delivery confirmations.
o Investigate on instances of Detention, Accessorial etc.
o Maintain organized records for auditing and compliance purposes.
8. Team Collaboration:
o Work collaboratively with cross-functional teams, including supply chain, logistics, and warehouse teams, to ensure seamless coordination in transportation operations.
o Provide support to teams involved in the end-to-end supply chain process.
9. Reporting and Analysis:
o Generate regular reports on transportation performance, costs, and key metrics.
o Analyze data to identify trends, challenges, and opportunities for improvement.
o Optimisation of Freight Terms as identified.
About Company
Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.
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