Business Analyst - Logistics Analyst

Tracking and Tracing Shipments:

Monitor the location and status of shipments throughout the supply chain.

Update tracking information in the company's system.

Proactively contact carriers and drivers to ascertain the location of shipments.

Manage a portfolio of loads, potentially handling a high volume of shipments.

Communication and Customer Service:

Communicate with customers regarding shipment status and potential delays.

Address customer inquiries and resolve issues related to shipments.

Provide timely and accurate updates to customers.

Data Entry and Record Keeping:

Maintain accurate records of shipments and their status.

Enter data into the company's

About Company

Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.