Major responsibilities
Conduct secondary research and reports of different kinds.
Perform functionality validation of the solution and check whether all functionalities are successfully implemented.
Communicate regularly with business users and technical staff to ensure issues (if any) are resolved in a timely manner.
Learn the internal business applications, their structure, functionality and technology in detail
Assist in training procedures and documentation for end users.
Effectively interact with other members of the team.
Other duties as assigned.
Necessary Skills
Ability to multitask by working with multiple initiatives
Social media and tech-savvy
Able to interact with IT and business customers to elicit requirements
Able to do impact and gap analysis
Excellent written and verbal communication skills to ensure the highest level of customer satisfaction
Strong attention to detail
Logical mind with keen analytical skills
Clear and concise communicator, in both written and verbal
Organized and efficient with dedication and hard work
Ability to respond well under pressure
Strong interpersonal skills.
Experience as a Business Analyst or Analyst will be an added advantage
Geo-political acumen would be a good to have

Business Analyst