Business Analyst

About the Opportunity

Role: Business Analyst

Level: Assistant Manager/ Deputy Manager

Reporting To: Director - Corporate Channel

Location: Gurugram

About the Function:

At MyBiz by MakeMyTrip, we are revolutionizing how small and medium businesses (SMBs) manage their corporate travel needs. MyBiz is a powerful SaaS-based corporate travel management platform that offers a customizable, real-time self-booking system— designed to seamlessly integrate with an organization’s internal structure. It empowers companies to streamline travel bookings, optimize costs, and offer a hassle-free travel experience to their employees. Over the last five years, we have onboarded 50,000+ prominent corporates who now benefit from the convenience, transparency, savings, and choice that our platform delivers.

About the role:

This is a high-impact role where the incumbent will play a pivotal part in driving key growth initiatives. The individual will be responsible for translating data into actionable insights and managing cross-functional projects, ensuring seamless execution across multiple workstreams.

What will you be doing:

• Providing actionable insights while driving the execution of multiple cross-functional projects.
• Identifying and defining organizational cohorts based on purchase behavior, company size, and industry; tracking performance and creating dashboards and indicators for in-depth analysis.
• Collaborating closely with Marketing, Revenue, Product, and other key teams to align on business objectives.
• Delivering high-impact qualitative and quantitative analysis aligned with business needs for key reviews and strategic discussions.
• Identifying process improvement opportunities to enhance scalability and operational efficiency.
• Conducting competitor benchmarking and market analysis to uncover growth opportunities.
• Partnering with management to prioritize business goals and address critical information requirements.

Qualification & Experience

• Engineering graduate with over 3 years of experience in a business analyst role.
• Strong knowledge of analytical tools such as advanced Excel, SQL, Adobe Analytics, and Omniture, with experience in leveraging them to drive reporting automation.
• Ability to go beyond reporting data by identifying broader trends, deriving insights, and effectively communicating them to internal stakeholders.
• Familiarity with Python, Power BI, and other analytical tools is a plus.

Key Success Factors for the role :

• Ability to create well-defined working cohorts with active tracking, gap analysis, and data-driven solution recommendations.
• Proven experience in cross-functional environments, collaborating closely with Revenue, Product, and Marketing teams.
• Strong passion for data with an exceptional ability to solve complex problems.
• Growth-oriented mindset with a focus on reporting excellence and continuous improvement.
• Expertise in designing efficient KPIs to align with and drive business objectives.
• Excellent communication and stakeholder management skills, with the ability to independently drive projects to completion and deliver impactful results