Business Analyst - Global Analytics
Concentrix
0 - 3 years
Pune
Posted: 06/07/2025
Job Description
Job Title:
Business Analyst - Global AnalyticsJob Description
We are currently looking for a Business Analyst, who is able to connect business and commercial logic to define a plan and lead its execution to increase profitability. The candidate will also be responsible for bringing together various teams (Ops, Sales, Pricing, Carrier, Product) to gather information related to our cost base, and agree on action plans. Your contribution will be essential to safeguard and improve the profitability of our business.
You will
- Ensure complete ownership of the usage based commercial flow, including scoping and delivering cost impact analysis, defining commercial recommendations, working with key stakeholders including Routing and Carrier to ensure accuracy and completeness of inputs, liaising with the Deal desk team and CMT for implementation and responding to any queries in a timely manner.
- Utilising Excel, Tableau BI and SQL queries to investigate and analyse data to provide insight, identify variances and anomalies and identify actions to improve business performance.
- Look to further improve the existing cost monitoring processes and further automation to increase internal efficiency
Location:
IND Pune - Amar Tech Centre S No.30/4A 1Language Requirements:
Time Type:
Full timeIf you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
About Company
Concentrix is a global business services company specializing in customer experience (CX) solutions and technology. Headquartered in Fremont, California, it provides services like customer support, analytics, automation, and consulting to businesses across various industries, including technology, healthcare, finance, and retail. Known for its innovation and commitment to enhancing customer journeys, Concentrix operates in over 40 countries with a focus on delivering personalized and efficient customer engagement solutions.
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