Business Analyst

Genpact

0 - 3 years

Bengaluru

Posted: 21/05/2025

Job Description

Responsibilities

include but not restricted to
Conduct thorough vetting of social media channels belonging to identified celebrities and influencers
Identify content or remarks that could serve as red flags, indicating potential risks
Continuously monitor influencers' social media channels for any controversial content
Create and maintain a scorecard that assigns values to accounts of interest
Present the scorecard periodically and incorporate requisite changes as requested
Client management and servicing, understand client requirements and their business objectives
Collect and monitor data to fulfill the objectives, with the help of social media and digital media tools
Manage data and time efficiently
Analyze and interpret data the collected
Develop reports that convert data into actionable insights for the clients
Write findings, conclusions, and implications of the data
Ensure accuracy and attention to detail in all phases of the research project
Participate in team and client meetings (as needed)
Work closely with other team members to ensure a high-quality output
Drive and support Genpact's transformation towards more automation, and analytics

Preferred Qualifications

Good to have: Understanding of the BFS domain and influencer landscape
Good to have: Experience working with popular social media monitoring tools or management tools
Good to have: Experience in other visualization tools such as power BI
Willingness to work in shifts

About Company

Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.