Business Analyst

Genpact

0 - 3 years

Bengaluru

Posted: 21/05/2025

Job Description

Responsibilities

  • Utilize content management system (Sitecore) to execute the client website for their wealth segment.

  • Develop, launch, and optimize a broad range of email programs using email marketing software (Salesforce Marketing Cloud).

  • Work effectively with Marketing Campaign Managers to drive digital activation of strategic and recurring outbound campaigns.

  • Act as digital subject matter expert in collaboration with our Marketing, Legal, and Compliance partners.

  • Ensure that digital marketing materials comply with all brand and style guidelines (web) while adhering to bank and regulatory standards.

  • Perform ongoing testing of email subject lines, offers, creatives, copy, and other testable variables. Present finding and implement best practices. Continually improve open, click, conversion, and subscription rates.

  • Schedule and automate promotional email campaigns to be sent to specified list/segments.

  • Monitor and optimize deliverability and ensure CAN-SPAM compliance.

  • Monitor and provide web analytics that help influence tactics to improve the overall value of wealth related sections of the site. This includes site optimizations to drive conversion, details about who is visiting, and changes to user behavior.

  • Perform other duties as assigned.

Qualifications we seek in you!

About Company

Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.

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