Business Analyst

Location: Pune

Experience: 12 years

Employment Type: Full-Time

https://myfrido.com/

Who We Are:

Founded in 2015 and headquartered in Pune, Frido is a leading ergonomic comfort and

wellness brand dedicated to helping people walk, sit, and sleep better. Starting with

mobility aids, Frido has evolved into a holistic comfort brand offering footwear, cushions,

pillows, and ergonomic accessories designed to enhance everyday well-being. With

innovation at its core, Frido blends science, design, and technology to create products that

bring comfort to every step and moment of life.

Our Vision Redefining Comfort for Modern Living

Job Responsibilities

Build a strong understanding of Fridos business model, cost structures, and operations

Identify inefficiencies impacting cost, speed, or quality across functions

Support prioritization by distinguishing high-impact issues from low-impact tasks

Identify process gaps across operations, supply chain, logistics, and support teams

Support implementation of practical, on-ground process improvements

Track execution progress and measure impact against defined metrics

Coordinate with external vendors across logistics, operations, and services

Track vendor performance, SLAs, and commercial terms

Support data-backed negotiations and commercial discussions

Assist the Founders Office and DOFE team on high-priority initiatives

Prepare concise trackers, updates, and decision-support notes

Requirements

Strong business judgement and understanding of real-world trade-offs

High comfort with Excel / Google Sheets

Ability to convert insights into executable actions

Strong stakeholder coordination and follow-through skills

Comfortable working in a fast-paced, evolving environment

Exposure to vendor management, SLAs, or operations is a strong plus

What We Offer

Direct exposure to founder-led priorities and decision-making

Opportunity to work on high-impact efficiency and cost initiatives

Early ownership and accountability

Steep learning curve across operations, execution, and commercial decision-making

Business Analyst