Business Analyst

Job Purpose:

Treasury and Trade Solutions (TTS) is one of Citi’s most visible and consistently profitable businesses. As part of the Institutional Clients Group, TTS offers cash

management, trade financing, and commercial cards capabilities to large scale corporations, financial institutions, and governments. The TTS Operations group is looking to hire a senior leader run end-to-end Business Analysis and program delivery for multiple product program deliveries. This position will ensure delivery of core business capabilities and strategical programs towards our 2023 Vision and beyond.

For projects that are medium to large in scope/complexity focusing on the TTS Payments and Receivables infrastructure, to ensure that specific requirements for changes to applications are met through analysis and project management of the end-to-end process. This ensures the management of program execution following the standard SDLC process of Project Initiation, Definition/requirements, Design, Construction, Verification, Implementation and Post Implementation review.

Manage smooth program delivery and required testing, training, and onboarding for new products and functionality adhering to Client and regulatory requirements, ensuring keeping relevant teams e.g. Operations, Technology, Product etc. informed of progress along the way.

Key Responsibilities:

• Ensures appropriate testing and validation takes place for all systems/processes delivered as part of each release
• Track and monitor project activities against agreed business dates
• Ensure documented reviews of project documentation takes place
• Provide strong analytical, technical, business and/or management expertise to the group

Knowledge:

• Good Operational and product knowledge in Cash management, Payment Processing, TTS / Payment & Receivables.
• Experienced at requirement gathering and coordinating inputs from multiple product and operational areas.
• A strong sense of ownership and delivering the end result
• Demonstrated analytical and problem solving skills

Skills and Aptitudes:

• Proactive in identifying opportunities. Self motivated. Willing to take ownership and responsibility.
• Organizational - Managing demands from several sources and working to deadlines. Ability to multi task.
• Resourcefulness - Ability to conduct research.
• Presentation skills
• Use independent judgment to make decisions where no clear precedents exist

Development Value:

• The successful candidate will increase their visibility within the organization and thereby ensure personal and professional growth.
• The role may also allow interaction with the various organisation silos from Front to back.

Qualifications:

• Bachelor’s degree or equivalent, Master’s degree preferred
• 6 + years of experience with banking and financial service organizations
• 3+ years of experience in a related role

Background:

Applicant must have good analytical and communication Skills

Competencies:

• Self-starter and ability to take initiative in driving projects forward
• Excellent written and verbal communication skills
• problem-solving skills
• Ability to work under high-volume workload and prioritize in an effective manner
• Ability to effectively manage and navigate through multi-faceted disciplines throughout the bank
• Analytical thinker
• Ability to affect people positively