Business Analyst Associate

Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area? This is a unique opportunity for you to work in the Reconciliations team as a Business Analyst and partner with various business units.

Job Summary - 

• As a Business Analyst Associate in our Wealth Management Reconciliations Centre of Excellence, you will be working on strategic business initiatives and performing data analysis. 
• You will engage with stakeholders to provide solutions with senior management visibility and be involved in transformation initiatives leveraging analytical tools. 
• This role provides you with the opportunity to enhance reconciliation processes, perform root cause analysis, and work closely with and influence business stakeholders globally and locally.

Job responsibilities: 

• Manage reconciliations of all PB/IPB accounts held by the private bank for various currencies.
• Conduct detailed analysis of processes and systems to identify opportunities for improvement.
• Collaborate with stakeholders to gather and document business requirements.
• Develop and maintain detailed project documentation, including business requirements, process flows, and use cases.
• Perform data analysis to support business decision-making and strategy development.
• Assist in the design and implementation of business solutions and process improvements.
• Facilitate meetings and workshops to drive project objectives and stakeholder alignment.
• Provide insights and recommendations based on data analysis and business knowledge.
• Support the development and execution of test plans to ensure solutions meet business needs.
• Track, analyze, and follow up on project progress and outstanding requirements.
• Manage relationships through inclusivity and demonstrate collaborative teamwork.

Required qualifications, capabilities, and skills 

• CA/MBA/graduate from recognized institute with 8 or more years of experience in business analysis
• Good Knowledge on Microsoft Office applications (MS Word, MS Excel, MS PowerPoint & MS Outlook)
• High level of proficiency in excel and a high degree of comfort with technology
• Good Product and Process Knowledge
• Excellent analytical and presentation skills.
• Ability to perform research and investigation
• Strong Problem Solving & Analytical Skills.
• Experience with MIS & reporting.
• Strategic thinking and the ability to challenge the status quo.
• Conflict management skills.
• Leadership qualities – leads by example and is an effective role model.

Preferred qualifications, capabilities, and skills 

• Support the team in their mission to provide top quality operations.
• Ability to handle all miscellaneous requests related to the process and assist the team with research and investigation as required.
• Ensure documentation of procedures and identify requirements for additional controls as needed.
• Ability to identify potential risks in processes and mitigate them by implementing appropriate controls.
• Conduct periodic process reviews and suggest improvements to enhance efficiency and reduce costs.
• 100% adherence to procedures to ensure a positive client experience.

Client focus – role involves servicing highly sensitive relationships and managing the client experience is a key deliverable