Business Analyst

Project Role : Business Analyst
Project Role Description : Analyze an organization and design its processes and systems, assessing the business model and its integration with technology. Assess current state, identify customer requirements, and define the future state and/or business solution. Research, gather and synthesize information.
Must have skills : Microsoft Dynamics CRM Functional
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years continuous education

Summary: As a Business Analyst with expertise in Microsoft Dynamics CRM Functional, you will be responsible for analyzing an organization and designing its processes and systems, assessing the business model and its integration with technology. Your typical day will involve researching, gathering, and synthesizing information to assess the current state, identify customer requirements, and define the future state and/or business solution. Roles & Responsibilities: - Collaborate with cross-functional teams to identify business requirements and translate them into functional specifications for Microsoft Dynamics CRM. - Design and implement Microsoft Dynamics CRM solutions, including customization, configuration, and integration with other systems. - Conduct user acceptance testing and provide training to end-users on Microsoft Dynamics CRM functionality. - Provide ongoing support and maintenance for Microsoft Dynamics CRM solutions, including troubleshooting and issue resolution. Professional & Technical Skills: - Must To Have Skills: Expertise in Microsoft Dynamics CRM Functional. - Good To Have Skills: Knowledge of Microsoft Dynamics CRM Technical, Microsoft Dynamics 365, and Power Platform. - Experience in designing and implementing Microsoft Dynamics CRM solutions, including customization, configuration, and integration with other systems. - Strong understanding of business processes and requirements gathering. - Experience in conducting user acceptance testing and providing training to end-users on Microsoft Dynamics CRM functionality. Additional Information: - The candidate should have a minimum of 3 years of experience in Microsoft Dynamics CRM Functional. - The ideal candidate will possess a strong educational background in business, computer science, or a related field, along with a proven track record of delivering impactful solutions using Microsoft Dynamics CRM. - This position is based at our Bengaluru office.