Business Analyst - Training coordinator – Learning Process
Genpact
0 - 3 years
Gurugram
Posted: 3/24/2025
Job Description
Responsibilities
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Session Scheduling: Coordinate and manage the scheduling of training sessions.
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Learner Attendance: Track and record attendance for all training sessions.
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Session Registration: Handle the registration process for learners, ensuring accurate and timely enrollment.
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Cancellation Management: Manage session cancellations, including notifying learners and updating records.
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Waitlist Management: Oversee waitlists, ensuring learners are informed of their status and enrolled as spots become available.
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Online Meeting Invites: Send out online meeting invitations to participants, ensuring all necessary information is included.
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Customized Notifications: Create and send customized notifications to learners regarding session details, changes, and reminders.
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Session Close Out: Complete post-session activities, including collecting feedback and closing out sessions in the LMS.
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Invoice Payment and Receipt: Process invoices related to training sessions, ensuring timely payment and receipt documentation.
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Moderation Service for Virtual Instructor: Provide moderation/hosting services for virtual instructor-led training sessions, ensuring smooth delivery and engagement.
Qualifications we seek in you!
Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.About Company
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