Business Analyst - Master Data Management
Genpact
0 - 3 years
Bengaluru
Posted: 03/09/2024
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Job Description
Responsibilities
• Fully responsible for all master data objects in respective scope of materials, sales organization and pricing. Their customer and Vendor and need to be added based on their role.
• Execute day to day Master data management activities
• Act as the SME in the Master data management activities
• Train and mentor other team members to ensure seamless delivery
• Ensure data quality for deliverable is met and all metrics adhered
• Ensure master data integrity between modules & systems at efficient quality and accuracy, Coordinate, Analyse and facilitate resolution of issues
• Assist & Train resources involved in the data collection process, Develop procedure/business rules for data collection
• Perform Regression Testing or Change Request Testing, Generate & Analyse regular reports: statistics of MD Maintenance (e.g. no. of errors, lead time violation, etc) & Data Quality Key performance indicators.
• Support the business unit team for expediting the master-data creation of fast track projects.
• Ensure SLA (Service Level Agreements) for lead times and data quality are fully met
• Highlight lesson learned on frequent issues, Support regular Master Data Health Check & Audit Trail validation
• Propose opportunities for improvement of Master Data Quality
• Ensuring consistent Data & Data structure within SAP of Material Master Data / Customer master/ Vendor Master / Pricing master
• Leading Master data management processes related to the creation, maintenance, and quality of all master and reference data
• Owning the data requirements for the implementation and turnovers to external teams
• Maintenance and completeness check for all Material Master Data in co-ordination with CD team, Marketing, Sales, Customer Service, Finance and Demand Planning.
• Serving as the strategic point of reference for data within business as principal voice of contact for data quality
• Training & Onboarding of pertinent teams.
• Guiding and leading cross-functional teams in implementation of data
• Analysing and reporting metrics of master data to reduce customer data issues and improved customer data quality in order to ensure that teams follow and support customer data governance policies
• Developing and improving business processes through tools, metrics to enable decision making
• Good analytical skills, propose process improvement plans
• Quality improvement is expected
• Knowledge on SAP ERPs and workflow systems
About Company
Genpact is a global professional services firm delivering digital transformation by putting digital and data to work to create competitive advantage.
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