Business Analyst - AMS
Genpact
0 - 3 years
Bengaluru
Posted: 3/5/2025
Job Description
Responsibilities
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Analyzing and creating data file from Oracle
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Data validation
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Coordination with region owners
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Generation of dashboard basis customer requirement
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Work on monitoring queue with customer queries
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Closely work with the regions and the client
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Keep track of all requests received, either through email or automated system
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Follow up with requesters/co-functional teams to provide quicker resolutions
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Provide periodic updates to customers on the weekly work delivered
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Identify opportunities to improve/streamline process
Qualifications
Minimum qualifications
About Company
Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.
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