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Business Analysis Manager- Client Remediation

Optum

5 - 10 years

Gurugram

Posted: 21/02/2026

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Job Description

Are you passionate about data accuracy, solving complex problems, and improving the customer experience? OptumRx is hiring a Senior Financial Analyst (Client / Benefits) to join our Client Remediations team. This internalfacing role partners closely with operational teams to analyze pharmacy claim issues, validate benefit accuracy, and drive highquality remediation outcomes.

If you thrive in a fastpaced, analytical environment and enjoy working with large datasets, this role is for you!

What Youll Do

  • Analyze pharmacy claims and calculate before & after scenarios for client issue remediation
  • Review and evaluate external auditor findings
  • Research and validate claims data to identify trends and ensure accuracy
  • Collaborate with client account teams and crossfunctional departments
  • Provide clear explanations, interpretations, and recommendations based on data
  • Support financial-impact projects and special initiatives

What Makes You Successful

  • Strong attention to detail and accuracy
  • Ability to manage multiple priorities and meet deadlines
  • Comfort working in a dynamic, fastmoving environment
  • Strong problem-solving and analytical mindset
  • Ability to work independently and within a team
  • Quick learner with a continuous-improvement mindset

Required Qualifications

  • Graduate degree
  • Experience with RxClaim
  • Experience in PBM and understanding of pharmacy benefit structures
  • 7+ years overall professional experience
  • 4+ years experience in Financial/Reporting Analysis
  • 2+ years applying analytical or critical-thinking skills (finance/accounting preferred)
  • Experience handling large datasets, data validation, and data summarization
  • Strong Excel skills (complex formulas, nested functions, VLOOKUPs, pivot tables, etc.)

Preferred Qualifications

  • Experience in remediation work
  • SQL knowledge (tables, joins, query writing)
  • Experience with Microsoft Access (tables, queries, joins, data manipulation)
  • Self-driven, able to work with minimal supervision
  • Strong communication, organizational, and problemsolving skills

Why Join Us

At OptumRx, youll be recognized for your performance and supported with the resources and development opportunities to grow your career. Youll work in an environment that values innovation, collaboration, and continuous improvement.

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