Business Account Manager | FINJO N1156

Position Overview:

We are seeking a proactive and results-oriented Business Account Manager to manage

our existing BFSI customers and have a proven track record of maintaining and growing

customer relationships. The primary responsibilities include handling renewals, cross--

selling, and up-selling our products and services across Digi Vision, Digi Drive, and Secure

Nexus verticals. The ideal candidate will have a strong background in Account

Management within the BFSI sector.

Key Responsibilities:

Manage and nurture relationships with existing BFSI clients to ensure customer

satisfaction and loyalty.

Handle renewals of our products and services to existing clients.

Achieve or exceed quarterly and annual cross-sales and up-sales, along with a new

revenue generation target of Rs 2 Crore per year on a pro-rata basis.

Develop and implement strategies to achieve sales targets and increase revenue

from existing accounts.

Identify opportunities for upselling and cross-selling our solutions to meet client

needs and enhance their experience.

Work closely with the sales and technical teams to deliver customised solutions and

ensure client success.

Conduct regular meetings, reviews, and presentations with clients to maintain

strong relationships and address any issues or concerns. Also, provide insights and

feedback from clients to help improve products and services

Conduct independent product demonstrations, presentations, and consultations.

Collaborate with internal teams to ensure the successful delivery of solutions and

services.

Monitor and report on account performance and key metrics to management.

Stay updated on industry trends and competitive landscape to identify opportunities

for growth.

Lead proof of concepts to showcase the capabilities of our solutions to clients.

Participate in industry events, conferences, and trade shows to promote our

solutions and generate leads.

Manage the entire sales process from lead generation to closing deals, including

techno-commercial proposal preparation, negotiation, and contract management.

Provide regular sales forecasts and reports to management, highlighting key metrics,

pipeline status, and opportunities for improvement.

Qualifications:

Education & Experience:

Bachelors degree in business, Information Technology, or a related field.

Proven track record of at least 3 years in account management within the BFSI

sector.

Experience in renewals, cross-selling, and up-selling products and services.

Strong understanding of AI, computer vision, and cybersecurity concepts and

technologies.

Technical Skills & Competencies:

In-depth knowledge of AI, computer vision, and cybersecurity frameworks and

standards.

Proficiency in using CRM software and sales tools(e.g., Salesforce, HubSpot, Zoho).

Proficiency in using Microsoft Office tools MS Excel, PowerPoint, Word.

Personal Attributes:

Excellent communication, presentation, and negotiation skills.

Ability to understand and articulate complex technical solutions to non-technical

audiences.

Strong problem-solving skills and ability to work independently and as part of a team.

Self-motivated, results-oriented, and customer-focused.

The ability to thrive in a fast-paced, dynamic environment and adapt to changing

market conditions.

What We Offer

Competitive salary and commission structure.

Comprehensive benefits package, including health insurance.

Opportunities for professional development and career advancement.

Collaborative and innovative work environment.