Broadband Product Ops

Primary Responsibilities

• Have Intra & interdepartmental communication and complete tasks.
• Responsible for driving projects and coordinate with multiple stakeholders, gather and link information, resolve discrepancies and make strategic recommendations.
• Responsible for Prioritizing and managing several tasks simultaneously
• Managing GTM / Pilots along with the Customer Experience, Marketing & Retail team, ensure complete readiness (touchpoints training, DT readiness, etc).
• Communicate to the wider teams on product changes / enhancements
• Critical to keep Omni Experience view in mind while planning solutions for channels to bring consistency in operations.

Skills

• Ability to solve for “Here & Now” situation and structural solves
• Excellent oral, written, cross functional and interpersonal communication skills that are appropriate for various levels.
• Good project planning and execution skills, including the ability to make mid-course corrections
• Strong problem solver and planner with organizational and analytical ability

Qualifications

• Minimum 2-5 years of experience with related products required
• Master’s degree or equivalent combination of education and/or experience
• Experience in Telecommunications / Product Domain (preferred)