Branch Sales Manager - Branch Banking for Silchar

Group Company: Ujjivan Small Finance Bank Limited

Designation: Branch Sales Manager (UB-BB-EB-BSM), Branch Sales Manager (UB-BB-WB-BSM), Branch Sales Manager (UB-BB-SB-BSM)

Office Location: East 3622-Silchar, East 3667-Bank More, East 3641-Bhowanipore

Position description: Branch Sales Manager

Primary Responsibilities:

• Business and customerCross sell of liability investment and asset products to both existing and NTB customersGenerate referrals from internal base and ensure customer service issues are addressed Generate and review reports and file them accordinglyAdminister and ensure compliance to all sales practices in branchMeet the business targets and identify sales opportunitiesGenerate leads for new business and customersPrepare and analyze branch profitabilityHiring of sales resources and providing them with the requisite training and handholding themSelfsourcing business basis opportunity and potential CustomerEnsure seamless onboarding experience for customersEnsuring best in class TAT and processing standardsEnsuring that any service complaints are resolved in a timely mannerProfiling customers and providing them with the right productCompetitor watch and give relevant suggestion and feedback to constantly improvise products intune with the marketInternal processBuild a strong teamWorking towards eliminating bottlenecks in the process and rejuvenating the customer journey with UjjivanTimely training of team members so as to ensure product knowledge change in processes are communicated in a timely manner downwardsInnovation LearningEnhance onjob selflearning Ensure timely completion of training learning programs assigned time to time for self and for the team

Additional Responsibilities:

Reporting Team

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Educational qualifications preferred

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