Branch Relationship Manager - Business Development-BRANCH BANKING-Relationship Management
Kotak Mahindra Bank
5 - 10 years
Bengaluru
Posted: 29/10/2025
Getting a referral is 5x more effective than applying directly
Job Description
- Build and maintain a robust network of high-value customers, including HNIs and businesses, through proactive outreach and relationship management.
- Identify and target potential customers, conducting thorough research and analysis to understand their financial needs and preferences.
- Develop and present tailored solutions and proposals to meet the unique requirements of each customer, ensuring a high level of satisfaction.
- Cross-sell and up-sell Kotak Mahindra Bank's products and services, including deposits, loans, investment options, and wealth management solutions.
- Collaborate with internal teams, such as credit, operations, and back-office, to ensure a seamless customer experience and efficient delivery of services.
- Monitor and analyze market trends, competitor activities, and customer feedback to identify opportunities for product enhancement and service improvement.
- Stay updated with regulatory requirements and ensure compliance in all customer interactions and transactions.
- Conduct regular performance reviews and provide feedback to the team, identifying areas for improvement and implementing strategies to enhance productivity.
- Participate in industry events, conferences, and networking opportunities to represent the bank and establish its presence in the market.
About Company
Kotak Mahindra Bank is one of India's leading private sector banks, offering a wide range of financial services including personal banking, corporate banking, investment banking, insurance, and asset management. Established in 1985 and headquartered in Mumbai, it is known for its innovative banking solutions, customer-centric approach, and strong focus on digital transformation. The bank caters to diverse customer segments, from individuals to large corporations, emphasizing trust, transparency, and growth.
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