Branch Relationship Manager -RL-Emerging Market (RL-EM)-Relationship Management
Kotak Mahindra Bank
5 - 10 years
Chennai
Posted: 12/6/2024
Job Description
Branch Relationship Manager - BRANCH BANKING - Branch Banking
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JOB DESCRIPTION
Branch Relationship Manager
| Department | Retail Liabilities – Branch Banking |
| Location | |
| Position Grade | Deputy Manager |
|
- Sales of Complete Product Basket (viz. Banks and Investment Products, Cross-Sell Asset Products etc.)
- Handle Customer Service Requirements like Account Opening, DMAT Account Opening, Grievances, Liability Product Selling, and Liability on product features, Cheque Book Insurance.
- Speed and Efficiency of Service Given.
- Going beyond the Professional need of the Customer by providing other Products. Enhancement of Customer Value.
- Back-up to Relationship Managers holding HNI Relationship(s).
- Customer Acquisition through Referrals.
Job Requirements:
- Equal blend of Service and Sales orientation. In absence of Equality, prefer Sales Orientation as a Skew.
- Thorough understanding of Banking.
- Customer Retention.
- Cost Efficiency through Process.
About Company
Kotak Mahindra Bank is one of India's leading private sector banks, offering a wide range of financial services including personal banking, corporate banking, investment banking, insurance, and asset management. Established in 1985 and headquartered in Mumbai, it is known for its innovative banking solutions, customer-centric approach, and strong focus on digital transformation. The bank caters to diverse customer segments, from individuals to large corporations, emphasizing trust, transparency, and growth.
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