Branch Relationship Manager - BRANCH BANKING - Branch Banking

Branch Relationship Manager - SA
KRAs:  Develops new and expands existing High Net worth Customer relationships for liabilities by sourcing customers.  Sources new to bank customers through external individual efforts and acquisition channel  Ensures high levels of customer service orientation and application of bank policy.  Cross sells bank products to existing set of Branch customers which are mapped  Informs customers of new products or product enhancements to further expand the banking relationship.  Plans and conducts special sales initiatives and events for prospective and existing clients.  Coordinates with other group companies to provide seamless access to other products.  Maintains complete relationship record for assigned customer accounts.  Tracks customer complaints/queries and turnaround times for customer satisfaction
Desired Candidate Profile:  Developing and maintaining banking relationships with a select group of high net worth customers through individualized customer service.  Graduate : 3 -5 years of experience  Post Graduate : 2 -3 years of experience  Customer orientation  High energy levels with a motive to succeed