Branch Payment Ops Team Member-OPS-Branch Payment Ops
Kotak Mahindra Bank
2 - 5 years
Pune
Posted: 29/10/2025
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Job Description
- Process cash and check deposits, ensuring accuracy and timely posting.
- Handle customer inquiries and provide prompt resolutions to payment-related issues.
- Monitor and manage payment exceptions, taking necessary actions to mitigate risks.
- Assist in the reconciliation of payment accounts and ensure balance accuracy.
- Maintain a high level of security and confidentiality when handling sensitive payment information.
- Stay updated with payment regulations and industry best practices, implementing necessary changes.
- Collaborate with other departments to ensure seamless payment operations across the bank.
- Provide training and support to junior team members, fostering a culture of knowledge sharing.
- Conduct periodic audits to identify and address any payment processing inefficiencies.
About Company
Kotak Mahindra Bank is one of India's leading private sector banks, offering a wide range of financial services including personal banking, corporate banking, investment banking, insurance, and asset management. Established in 1985 and headquartered in Mumbai, it is known for its innovative banking solutions, customer-centric approach, and strong focus on digital transformation. The bank caters to diverse customer segments, from individuals to large corporations, emphasizing trust, transparency, and growth.
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