Branch Operations Manager-BRANCH BANKING-Service
Kotak Mahindra Bank
5 - 10 years
Chandigarh
Posted: 02/10/2025
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Job Description
- Manage the day-to-day operations of the branch, including supervision of customer service and sales activities.
- Ensure smooth and efficient branch operations, maintaining high standards of customer service and compliance.
- Lead and motivate the branch team, fostering a collaborative and customer-focused culture.
- Monitor and enhance operational efficiency, implementing best practices and process improvements.
- Responsible for the branch's financial performance, including budget management and expense control.
- Conduct regular training and development initiatives to uphold service standards.
About Company
Kotak Mahindra Bank is one of India's leading private sector banks, offering a wide range of financial services including personal banking, corporate banking, investment banking, insurance, and asset management. Established in 1985 and headquartered in Mumbai, it is known for its innovative banking solutions, customer-centric approach, and strong focus on digital transformation. The bank caters to diverse customer segments, from individuals to large corporations, emphasizing trust, transparency, and growth.
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